EXCELLENT Based on 183 reviews Posted on Tiffany LiTrustindex verifies that the original source of the review is Google. We absolutely love the indoor play at Wood Kingdom! I first visited with my daughter and her friend, and they had the best time. We’ve been back again since, and my daughter loves it every single visit. The space is clean, new, and well maintained, The staff are incredibly friendly and welcoming, creating such a positive atmosphere for both kids and parents. Highly recommend for a fun, safe, and happy experience!Posted on Noelle BachTrustindex verifies that the original source of the review is Google. Highly recommend Wood Kingdom! From being able to try out the sets in the showroom to having all our questions answered, we felt like we were in good hands from start to finish. Having someone experienced come and install the playset was extremely helpful!Posted on DylN SpoddkTrustindex verifies that the original source of the review is Google. Wood Kingdom was amazing! They built me a pavilion, and it came out perfect. The people in the store were super helpful and took the time to help me design it exactly how I wanted. They made the whole process really easy and actually fun. The pavilion looks awesome in my backyard, and the quality is top-notch. I definitely recommend Wood Kingdom to anyone who wants something custom built or just great service overall!Posted on sTrustindex verifies that the original source of the review is Google. This isn’t a review of the actual business, but if it’s website: Tried to schedule an open play for my daughter and apparently it’s only in the Lake Grove location, which is not remotely clear on the website. The font is also crazy and super hard to read.Posted on Scott CharlesTrustindex verifies that the original source of the review is Google. We purchased our swing set from Wood Kingdom West in August 2023, and it has been one of the best additions to our backyard. From the moment we walked into the showroom, the staff was friendly, informative, and helped us find the perfect set for our space with no pressure, just helpful guidance. Our almost 5-year-old daughter and 1.5-year-old son absolutely love it and play on it every day. It’s incredibly sturdy, reliable, and clearly built to last. The installation team was professional, efficient, and made sure everything was set up perfectly before leaving. Over a year later, the swing set still looks and feels brand new. We’re so happy we chose Wood Kingdom West and would absolutely recommend them to anyone looking for a high-quality, long-lasting play set for their kids.Posted on Lisa GoldsteinTrustindex verifies that the original source of the review is Google. I highly recommend Wood Kingdom.Their play sets are high quality, competitively priced and worry free. They deliver the sets and install it on the same day. You can also schedule a yearly maintenance with them. Their customer service is a pleasure to deal with. The original play set I purchased from them lasted 30 years. I recently purchased a new set for my grand kids. It all went smoothly from ordering to installation. Absolutely no hassles.Posted on Cheryl and Stan KlebanovTrustindex verifies that the original source of the review is Google. I purchased the Grand Chateau swingset from Wood Kingdom in April and had installation in May. Unfortunately the installer did a very bad job and tried to tell me that the installation was correct even when there were missing pieces and the structure was not stable. The set had actually been assembled backwards, there were pieces missing, and the monkey bars could swing side to side because the supports were not touching the ground! He also left the packing materials/garbage in my driveway. I contacted Wood Kingdom and sent photos and videos of the wobbly set, and they sent their master installer to check it out the next day. He corrected as many installation mistakes as possible on the spot. As a result of the initial installer's mistakes, there were a lot of extra holes in the wood and Wood Kingdom ordered replacement parts which were then properly installed. It took a few months and multiple visits after the initial installation before I finally had a complete, safe, and new-condition swingset for my kids and I wish it hadn't been so much hassle, but Wood Kingdom's customer service was top notch and I really appreciated their commitment to delivering a quality product to the customer.Posted on Dianna CazzalinoTrustindex verifies that the original source of the review is Google. Amazing service and installation. I felt so lucky to be able to see swing sets in person. They worked with me to find a great piece that my daughters can use as they grow up for years to come. We added a fire pole too- even got to design the layout that worked best for my backyard. This detail isn’t something that can be found when you buy a set online. Then during installation, my husband originally told the workers to have it lined up with the fence. But when I got home I saw that it didn’t look straight (because my fence isn’t straight to the eye). The two workers were able to pick it up and move it!! They were able to assemble it in a few hours. Great work!Posted on Jacqueline KennedyTrustindex verifies that the original source of the review is Google. Our children are obsessed with their new swingset from Wood Kingdom West! As parents to two toddlers, we could not be happier with how engaged they are playing outside. The salespeople were knowledgeable and kind without ever being pushy and offered great advice on the install date. Installation went smoothly and was quite quick. Our family is going to enjoy this purchase for many years and thanks to the amazing and sturdy quality, we know it will last as our kids grow. It is a wonderful addition to our backyard.

